We aim to despatch all stock items within one working day of receiving your order and they should reach you within 1-2 working days. 95% of orders placed before midday arrive the next working day. In the event of items being out of stock, we will advise you immediately.
Postage & packaging cost within the UK:
Free of charge. All items are insured in transit.
Non-UK:
We aim to despatch all stock items within one working day of receiving your order. For deliveries within Europe please allow 3 working days. To the USA, please allow up to 4 working days for delivery. For deliveries to all other destinations, please allow to 5-10 working days for delivery.
Postage & packaging cost outside the UK:
Within the EU: fixed at £9.95. Outside the EU: fixed at £16.95. All items are insured in transit.
SIZE & FIT
Mens UK
Mens USA
Mens Europe
Japan (cm)
6*
7
40*
25.5
6.5
7.5
40.5
26
7
8
41
26.5
7.5
8.5
41.5
27
8
9
42
27.5
8.5
9.5
42.5
28
9
10
43
28.5
9.5
10.5
43.5
29
10
11
44
29.5
10.5
11.5
44.5
30
11
12
45
30.5
11.5
12.5
45.5
31
12*
13
46*
31.5
13*
14
47*
32.5
* Strictly speaking these peripheral sizes (UK 6, UK 12 and UK 13) do not convert precisely to their EU equivalent as stated. A UK 6 is closer to an EU 39.5, a UK 12 is closer to an EU 46.5 and a UK 13 is closer to an EU 47.5. For simplicity, we have listed all products online to their nearest whole EU size.
Ladies UK
Ladies USA
Ladies Europe
Japan (cm)
3
5
36
21.5
3.5
5.5
36.5
22
4
6
37
22.5
4.5
6.5
37.5
23
5
7
38
23.5
5.5
7.5
38.5
24
6
8
39
24.5
6.5
8.5
39.5
25
7
9
40
25.5
7.5
9.5
40.5
26
8
10
41
26.5
8.5
10.5
41.5
27
9
11
42
27.5
Any two dimensional measuring tool like a ruler is only an approximation of your size. Across different manufacturers the lasts and patterns vary slightly so sizing may also vary as a result. We recommend you try your shoes on a carpeted surface to avoid marking the soles and uppers first to test the fit before wear.
Couldn't be happier with these Helen sandals. Arrived promptly with little fuss and straight out the box they looked amazing and were extremely comfortable. I'll enjoy wearing them for my upcoming holiday. Thank you.
